Mr D RogersHello, I am writing with regards to the fantastic service which I received last Saturday.
I am confined to a wheelchair and ATW had arranged my ongoing travel from Shrewsbury to Hereford due to rail replacement. When my mum and I arrived at Shrewsbury we were greeted by our driver John (black wheelchair accessible taxi) who made our day extra special. He drove us to Hereford where we were set to be for hours not realising that once we had seen the attractions there was little else to do, so he suggested that to break the day up a bit he would take us to look around Leominster later in the day if we wished and to call him when we were ready to go. He went to the cinema to pass time while my mum and I looked around Hereford. Later in the day I messaged him and true to his word, he went out of his way and took us to Leominster which we enjoyed. After an hour of so we returned to Shrewsbury to wait for our train back to Manchester. I felt guilty as I had handed my mum £10 to tip him with when we left the taxi as a thank you for his exemplary service which he had provided us with, however as she was in desperate need of the loo she forgot to hand it to him, I would like to thank him for going above and beyond what a taxi driver does.
Please can you pass on my gratitude to John. He is a credit to your company. Many Thanks!!!
LindaJust wished to send our thanks to your company for your help today. It was so good, particularly when times are not so good for us, to talk to kind and helpful people. Many thanks again, we will certainly be recommending you to others.
MarkGood morning Chris, and thanks for the excellent service including your drivers, Mark and Andy. This made the journeys enjoyable and relaxing, and so it felt like part of the holiday.
RuthThank you all at 'Team Bruce' for safe, efficient service once again. Kind regards,
JadeThank you ever so much for our driver Philip who drive us down to Stoke Park last month. He was a real gentleman and an excellent driver. Thanks again as always!
CarolineAll went like clockwork, Chris, so very pleased indeed and happy to be home. Thank you very much for your friendly, professional and excellent service! Definitely to be recommended.
AgilentBoth drivers were great. Thanks for the excellent service!
JoI started using Bruces this year to take my daughter to school, the service is second to none, prompt, caring and simply fab. The cars are really clean and all of the drivers super polite and helpful. My daughter felt in very safe hands. Thank you team Bruce! I have no hesitation in recommending you
Abersochgreat service , nice driver , we went to Ireland Wales six Nations game , only wish you could have fixed result better
Mr GibsonExcellent Service. Great driver, so helpful. Would most certainly recommend this company